Quick, what is this?
FRIDAY 6:30am: No. Line still dead. I’m guessing after their dinner break they decided, hey, it’s hot out, let’s bag it. It’s only this house and what could they care? Someone at Verizon is going to get an earful today. This is 100% insane.
Update Thursday evening 8:45p: Nope. Nada. Zippo. Don’t even see trucks anymore.
Update on the Phone Thursday 6:30p: I walked down to get the mail. Two huge Verizon trucks parked two driveways up. One a bucket truck. Parked. Off. No one in it. The second, a truck that must house all the cable. Running by some self-contained generator. Again, non-manned. Must be union dinner time. I figure a length of fiber optic cable has been compromised, but only damaging my phone line. Who me, paranoid?
THURSDAY MORNING 8:33a: No working phone. I called Verizon about 7:30 last night for an update. The man to whom I spoke told me the repair guys are not required to check in at the end of the day to post any updates on the progress of an open ticket. I saw two Verizon trucks near my house yesterday afternoon around 4:30 and stopped one to ask if he was working on my line. I got a vague non-response – maybe they aren’t allowed to answer such questions unless I present myself as the homeowner? ANYWAY, one man said they found the spot where the line was cut, not far from me, and that’s the last thing I heard. I asked the Verizon repair center if they work overnight or if I would be first on the list this morning to continue work until problem is resolved. Um, each question was answered, “I don’t know.” Thanks Verizon.
WEDNESDAY 7PM: After a full day of a series of Verizon repair men inside, outside and all over town, I still do not have a working landline. They seem to think my line, and my line only, snapped inside the length of phone cable that runs from my house to their hub. Where it broke is still yet to be determined. I did have the forethought to forward my landline into my cell and now know what time my new washer and dryer are coming tomorrow, but it’s a pain that all the new technology today and some dumb squirrel probably chewed through the cable and undid me.
If you guessed landline, you are over 60. See, I said it was foolproof.
No millennial owns a landline – they are for old fogies like me. And I use mine all the time….Until today when the landline went dead. Dead as a doornail. I called out from the landline twice this morning and it worked fine. There’s no huge thunder/lighting storm to have knocked it out. So I’m not sure what would cause the whole system to fail for no discernible reason. Actually, I didn’t know the line was dead until the doorbell rang and it was a man here to measure for curtains. I said, Dan, I didn’t know you were coming today and he said I tried to call and your phone went to some strange message so I came over on the chance you’d be home.
I called Verizon and it seems the problem is in the FIOS box that I have in the utility room.
See the red light on the bottom? That says FAIL. The Verizon tech guy had me reset the panel, but it failed again.
First available appointment to repair? Mañana. So if you know me and want me to reach me, call me on my brand new jazzy cell phone.